- What's the difference between the fundraise types?
- A Commitment fundraise collects commitments now and leaves the money to be asked for later. An Investment fundraise is for direct investments funded at signing, so once an investor signs, their position is created and they can pay immediately. The type decides when the money is due — it doesn't change the actions, columns, or tooling available on the fundraise.
- Which fundraise type do I choose to call capital?
- Neither — calling capital isn't a fundraise type. A capital call is its own record on the holding, raised against the positions that holding already has, whatever fundraise those positions came from. The capital-call entry point on a fundraise takes you to the holding's capital-call surface rather than opening a form on the fundraise. See Issue and track capital calls.
- Does signing an Investment opportunity create a capital call?
- No. Signing creates the investor's position and lets them pay straight away, but no capital call and no funding request is created for you. A request is created when the investor reaches the payment step, or when you use Send Payment Request or the bulk Send Call action — including on a signed opportunity that has no request yet.
- Where do I start a fundraise from?
- From the holding. A holding you manage with no fundraise and no positions yet shows a Start a fundraise control that opens the creation form. There's no Fundraises entry in the sidebar — once a holding has fundraises, you reach them from the holding's Contributions table.
- Do I have to assign a receiving bank account when I create a fundraise?
- No. The receiving bank account is optional and you can add or change it later from the fundraise settings. Until one is set, automated payment collection isn't available — investors use manual bank transfer, and the Send Call actions on the fundraise's opportunities remain disabled. Setting up banking is covered under Banking & payments.
- Is my fundraise visible to investors as soon as I create it?
- No. A new fundraise starts unpublished, so it isn't listed on your public Opportunities page, and portal discovery follows whatever portal visibility you choose. The two settings are independent of each other, and you can always share the fundraise's direct landing link instead of changing either one.
- What happens if I stop publishing a fundraise?
- It stops being listed on your public Opportunities page, but links you already shared continue to work. Covercy One warns you about this when you turn publishing off, so unpublishing is a way to remove the fundraise from the listing rather than to revoke access to it.
- How does Covercy One decide which share class an investor gets?
- By default you choose the share class on each opportunity, and it defaults to the fundraise's primary class. If you set the Share Classes section to route By amount tier, Covercy One suggests the class from the investor's amount using the thresholds you set, and you can still override the suggestion when you add an opportunity.
- When do I need to add an investing entity to an opportunity?
- An entity is optional while an opportunity is an early-stage prospect, so you can track Potential and Soft Circled opportunities with just a contact. An entity is required before you can mark an opportunity Signed; Covercy One blocks the change and prompts you to add one if it's missing.
- Why can't I create an opportunity for an investor?
- Covercy One prevents duplicate opportunities for the same entity and share class within a fundraise. If one already exists for that combination, you'll see an inline error in the New opportunity dialog. Opportunities without an entity aren't affected by this rule.
- Can I change the fundraise after creating it?
- Yes. Rename it inline by clicking its title in the header, or use Edit fundraise in the header's overflow menu to update settings such as the type, target, share classes, and receiving bank account. Changing the receiving account applies to future investor payments and doesn't affect payments already made.
- Where do I write the description investors see on the opportunity card?
- In the Card Highlights editor on the fundraise's Opportunity Page. The description is the multi-line field above the toggles for the standard facts, and saving the editor stores your description and your highlight choices together in one go.
- Does the card use my investor landing page description?
- No. The card description and the landing page's Description section are separate: setting one does not set the other, and editing one leaves the other unchanged. If you want copy on both the card and the landing page, write it in both places.
- How long can the card description be?
- There's a maximum length, and the Card Highlights editor shows how much of it you've used while you type. If your text runs over, the editor flags it before you save and won't submit until you've trimmed it — you won't hit the limit as a save failure.
- Can I bold or format the card description?
- No. Markup isn't interpreted, so HTML or Markdown you type appears on the card as literal characters. Write it as plain text. Clearing the field and saving removes the description, and the card then shows none — the same as a brand-new fundraise.