Terms & Conditions

Last Revised: June 15, 2015
Covercy provides certain money exchange services on or through the Website as defined below. All content and services made available through the Website that were not made available as of the “Last Revised” date above, shall automatically be deemed to be part of the Services when first made available through the Website. You are deemed to accept these terms and conditions by any of the following: (a) selecting “I Agree” to these Terms; (b) completing the registration process; (c) using the Website in any way; or (d) browsing the Website; and thereby enter into a legal and binding agreement with Covercy.
Certain areas of the Website and your access to certain Services may be subject to different terms and conditions, which may be posted or may require you to agree with and accept additional terms and conditions. If there is a conflict between these Terms and the terms and conditions posted for a specific area of the Website or for specific Services, the latter terms and conditions shall take precedence with respect to your use of or access to that area of the Website or Services. We strongly recommend that prior to using the Services you carefully read through these Terms and any linked documents, including the Privacy Policy.
Covercy reserves the right to amend the Terms at its sole discretion and any modifications shall be effective immediately upon posting the revised terms on the Website . We will announce any such change by posting the revised draft of the Terms on the Website. You can determine when the Terms were last revised by referring to the “Last Revised” legend at the top of this page. By continuing to use the Website following such changes, you will be deemed to have agreed to such changes. If you do not agree with the Terms or any changes thereto, you may not continue using this Website.
 
1. Definitions In these Terms, the following words and phrases shall (unless the context otherwise requires) have the meanings set out beside them:
 
1.1. ” Business Day ” means a day on which the banks in both the Source Currency’s issuing country and the Target Currency’s issuing country are open.
 
1.2. “Covercy”, “we”, “us” or “our” means Covercy Technological Trading Ltd. with registered head office at 2 Ahuzat Bait St, Tel Aviv-Yafo, Israel and includes its successors and any person to whom it has assigned its rights under these Terms.
 
1.3. ” Covercy Account ” means Covercy’s bank account, the details of which are provided to you for the purpose of executing the Transaction.
 
1.4. ” Credit Card ” means any credit card, debit card, or other applicable payment methods as may be indicated on the Website.
 
1.5. “Days” means calendar days.
 
1.6. “Deposit” means the transfer of the necessary amount in Source Currency to the Covercy Account in order to execute the Transfer Order and to cover the applicable Fees.
 
1.7. ” Fixed Source Transaction ” has the meaning given in Section ‎4.1 ii.
 
1.8. ” Fixed Target Transaction ” has the meaning given in Section ‎4.1 i.
 
1.9. “Fees” means those amounts stated in the Fees List, or the fees presented to you on the Website in the course of submitting the Transfer Order, which shall supersede those in the Fee List.
 
1.10. ” Fees List ” means the list of Fees located at https://wordpress.covercy.com/pricing.
 
1.11. “Force Majeure” means events or causes including, but not limited to, the following: an act of God, war (whether declared or not), sabotage, riot, insurrection, civil commotion, national emergency (whether in fact or law), martial law, fire, flood, cyclone, earthquake, landslide, explosion, power or water shortage, failure of a transmission or communication network, epidemic, quarantine, strike or other labor difficulty or expropriation, restriction, prohibition, law, regulation, decree or other legally enforceable order of a government agency, breakage or accident, change of International or State law or regulation or any damage of Covercy’s machinery or systems or technical and other malfunctions (such as, but not limited to, viruses, worms, Trojan horses, problems and/or disruptions in the operation of telecommunications lines and of remote control equipment, and the like), which might have an impact on the operation of the Website or the provision of the Services, which Covercy has no control and is unable to predict or foresee.
 
1.12. “Recipient ” means the person to whom a Transaction is sent.
 
1.13. ” Registered User ” means a User who has completed the registration process and has an active account with Covercy.
 
1.14. ” Restricted Territories ” shall mean the following countries: Afghanistan, Algeria, Iran, Palestinian Authority, the Gaza Strip, Libya, United Arab Emirates, Malaysia, Morocco, Sudan, Somalia, Pakistan, Tunisia, Lebanon, Egypt, Syria, Sadia Arabia, the Kingdom of Jordan, Iraq, Yemen, and any additional jurisdictions blocked by Covercy at its sole discretion. This list may be amended by Covercy, at its sole discretion, from time to time.
 
1.15. “Services” means all money transfer services and related products available through the Website(s).
 
1.16. ” Source Currency ” means the type of currency Deposited into the Covercy Account.
 
1.17. ” Target Currency ” means the type of currency into which the Source Currency is converted and transferred to the Recipient.
 
1.18. “Terms” means these Terms including all subsequent amendments.
 
1.19. “Transaction” means the execution of the Transfer Order.
 
1.20. ” Transfer Flow ” means all the Transfer Order details presented on the Website at the time you submit the Transfer Order.
 
1.21. ” Transfer Order ” means an instruction validly made by you to Covercy requesting the execution of an exchange of money from Source Currency into a Target Currency and its transfer to a recipient’s bank account.
 
1.22. “User,” “you” or “your” means you and any other person or entity entering into these Terms with us or using the Service.
 
1.23. “Website(s)” means any URL, such as Covercy.com, owned and operated by Covercy that we use to provide the Services to you.
 
2. Our Relationship With You
 
2.1. Covercy is a licensed currency services provider pursuant to the Anti‑Money Laundering Law – 2000.
 
2.2. The main business for Covercy is money transfer and provision of services for making foreign currency payments internationally.
 
2.3. Your Privacy. Protecting your privacy is very important to Covercy. Your passwords are stored on Covercy’s servers in encrypted form . Your private information will be stored and used pursuant to our Privacy Policy, which can be viewed here: https://www.covercy.com/home/privacy . Sensitive information between your browser and the Covercy.com website is transferred in encrypted form using Secure Socket Layer (SSL). When transmitting sensitive information, you should always make sure that your browser can validate the Covercy.com certificate. For further details on our Privacy Policy, please click here .
 
3. Joining the Services Eligibility
 
3.1. You may only use the Services if you comply with all of the following: i. You are at least 18 years old, or the legal age as determined by the laws of the country where you live (whichever is higher); ii. You represent and warrant to us that: (a) if you are an individual and you open an account with us that you are not acting on behalf of an undisclosed principal or a third party beneficiary; (b) if you act on behalf of a legal entity you are duly authorized to act on its behalf. iii. You do not violate any law or regulation as a result of using the Services. In this context, you agree that if you reside or are present in any jurisdiction that prohibits using the Services offered at the Website(s) or in any of the Restricted Territories you shall not use the Services; iv. You are a signatory on an Israeli bank account and, if you are providing a Credit Card, have a Credit Card linked to your bank account. v. You are not a citizen of the United States of America . Registration.
 
3.2. In order to become a Registered User on the Website you need to complete the registration process as appears on the website and provide all the required supporting documentation.
 
3.3. Before being able to use the Services we have to perform mandatory customer verification. For that purpose we may ask for photographic evidence of your identity, such as a copy of your passport and additional supporting documentation, all as detailed in the registration pages of the Website(s). It is possible to provide this evidence through a number of methods including, upload to the registration page, fax and email at our discretion. We may require you, at our discretion and before you may use the Services, to attend a face to face meeting with us. Covercy reserves the right to access various government and private databases so as to verify your information.
 
3.4. For the removal of doubt, Covercy will not initiate the Transaction, prior to the completion of the registration process by the User and the provision of all supporting documentation to Covercy’s satisfaction.
 
3.5. Covercy reserves the right to refuse to accept any new user or any transaction at its discretion. Transaction History.
 
3.6. You can access details of pending Transactions, Deposits, executed Transactions and other information relating to your account and the Services received by logging into Covercy and clicking on the “Account” tab. Duplicate Accounts.
 
3.7. Covercy reserves the right to refuse the creation of duplicate accounts for the same user due to security and client identification requirements. In a case where duplicate accounts are detected, Covercy reserves the right to close or merge these duplicate accounts without notification.
 
4. Making Transactions Transfer Orders
 
4.1. Transfer Orders may be given as the following types: i. Fixed Target Transaction. Transfer Orders, where you require Covercy to transfer a fixed amount of the Target Currency to the Recipient. ii. Fixed Source Transaction. Transfer Orders, where you order to convert a fixed amount of Source Currency and transfer the resulting amount of Target Currency to the Recipient
 
4.2. As part of the Transfer Order, you must provide the Recipient’s accurate information. If you do not have such information available, you may provide an email of the Recipient and the Recipient can complete the information.
 
4.3. Covercy reserves the right to refuse to perform Transfer Orders to certain Recipients at its sole discretion, inter alia , due to regulatory limitations.
 
4.4. Transfer Orders will only be executed upon receipt of the Deposit of Source Currency into the Covercy Account. Upon receipt of the Deposit, the Transaction will be completed within approximately 3 Business Days.
 
4.5. As part of the Transfer Order, Covercy will notify you of the amount of the Deposit to be made (in order to perform the Transaction and cover all associated Fees) and provide you with the Covercy Account details.
 
4.6. If we receive your Transfer Order or the Deposit, as the case may be, by 5:00pm (Israel Time) on a Business Day, your Transfer Order or your Deposit will be deemed to have been received by us on that Business Day. If your Transfer Order or your Deposit is received after 5:00pm (Israel Time) or on a day that is not a Business Day, your Transfer Order or your Deposit will be deemed to have been received on the next Business Day.
 
4.7. You may check the status of a Transfer Order or review your Transaction history on the Website. Transfer Limits.
 
4.8. Depending on the currencies involved in a Transaction, there may be restrictions on the upper transaction limit permitted. Such limit will be indicated if applicable. There is no lower limit. We reserve the right to delay any transfer if further verification is required or for other regulatory reasons.
 
5. Exchange Rates
 
5.1. Covercy makes reasonable efforts to make transactions at exchange rates aligned to the mid-market rate at the global currency markets. Covercy relies on aggregated third party information sources, and we do not guarantee that the rates match any particular benchmark source at any given time.
 
5.2. Covercy does not take any margin or spread on the exchange rate, hence there are no buy and sell rates. The final effective exchange rate (the “Effective Rate”) for your Transaction is exactly the same rate as received by Covercy.
 
5.3. Any exchange rate presented on the Website is true only for the time of its presentation and serves only as an indicative rate for using the Services. Covercy shall not be liable for any fluctuations of the exchange rate which may affect the worthwhileness of the Transaction or the amount of Target Currency.
 
5.4. Fixed Target Transaction i. If you request a Fixed Target Transaction and the Website informs you that your Transfer Order is eligible for it, the exchange rate applicable to the Transaction will be locked in at the time you initiate your Transfer Order (the “Locked-In Exchange Rate”) for the Rate Guarantee Period, as defined below. If your Transfer Order is ineligible for a Fixed Target Transaction at that time, Covercy will offer you a Fixed Source Transaction. Such ineligibility to lock‑in an exchange rate may be due to your Transfer Order being made (a) outside of a Business Day; or (b) after 5:00 pm (Israel Time) on a Business Day. . The Rate Guarantee Period shall mean the earlier of: (a) a period which we show you in the Transfer Flow and such period may vary for different currencies; and (b) the point in time in which the market rate goes above or below (as the case may be) the rate that we present to you in the Transfer Flow (the ” Stop Rate “). Covercy reserves the right to extend the Rate Guarantee Period, at its own discretion and you hereby waive any claims against Covercy with respect to such extension or lack thereof. You will be notified of any extension of Rate Guarantee Period. Follow the lapse of the Rate Guarantee Period, Covercy may, at its own discretion, cancel the Transfer Order and charge you all or a part of the Security Fee. You hereby waive any claims against Covercy with respect to such cancellation. ii. To initiate a Fixed Target Transaction, you are required to provide a valid Credit Card to be used as security to ensure the transfer of the Deposit and to authorize us to charge your verified Credit Card a Security Fee, if you do not complete or you cancel the Transaction. iii. Covercy may, at its own discretion prior to the rate reaching the Stop Rate, contact You to notify You that the Rate Guarantee Period is due to expire due to fluctuations in the spot exchange rate. In such a case, in order to continue to secure the Locked-In Exchange Rate, you will be required to authorize Covercy to charge your verified Credit Card a new or increased Security Fee. In the event that you do not consent to such an increase in the Security Fee, the Transfer Order will be cancelled and the non‑updated Security Fee will be charged. iv. We will convert the Source Currency amount at the Locked-In Exchange Rate provided that the Deposit reaches the Covercy Account within the Rate Guarantee Period, regardless of the actual mid-market rate at the time of the conversion. v. In the event that the Deposit reaches the Covercy Account after the Rate Guarantee Period has lapsed, then the Locked-In Exchange Rate will no longer apply. We will notify you of this and ask for further instructions based on market conditions at that time. If your instructions are to make a Transaction, such instructions will be considered to be a new Transfer Order. vi. Without derogating from the above, in the event that the Deposit does not reach the Covercy Account within the Rate Guarantee Period, your Credit Card will be charged the relevant Fees
 
5.5. Fixed Source Transaction i. If you request a Fixed Source Transaction, or fail to provide a valid Credit Card for a Fixed Target Transaction, the Effective Rate applicable to the Transaction will be set on the Business Day your Deposit is received in the Covercy Account. Covercy is not liable in any way if the Target Currency amount after the exchange is less than anticipated as a result of changes in the global currency markets. ii. In any Fixed Source Transaction, in order to protect you from negative volatility in the global foreign exchange markets, Covercy automatically applies a 3% rate limit (the ” Automatic Rate Limit “) to all transactions in any currency. This means that in the event that the conversion rate moves negatively against you beyond the Automatic Rate Limit, then Covercy will temporarily stop the execution of the Transaction and contact you for further instructions. iii. Covercy will pass on any improvements in exchange rates to the Recipient. Any rate limits will only apply to limit negative rate movements.
 
6. Term and Termination
 
6.1. You may cancel your Transaction at any time before the Deposit reaches the Covercy Account, by contacting us or canceling online (if such option is available). If your Transfer Order was a Fixed Target Transaction, your Credit Card will be charged the Security Fee as detailed in the Fee List.
 
6.2. If for any reason the Transaction is cancelled by you or refused by Covercy, including due to failure to complete the registration process, Recipient’s bank or any third party processor, then Covercy will promptly return the Deposit to the Registered User’s original source of funds. In this case you may be liable for a Fee, which will be deducted from your Deposit. Termination of a Registered User Status.
 
6.3. You may terminate your status as a Registered User at any time by submitting notice on the Website. For the removal of doubt, such termination shall not affect the status of any pending Transfer Order and it will be completed in accordance with these Terms.
 
6.4. Covercy may , in our sole discretion, terminate your password, account (or any part thereof) or use of the Services and the Website, for any reason, including, without limitation, if we believe that you have violated or acted inconsistently with the letter or spirit of the terms in these Terms. We will also terminate your Registered User status upon receiving reliable information involving your violation of any law, and will cooperate with law enforcement agencies on such matters.
 
6.5. Covercy may also, in our sole discretion and at any time, discontinue providing the Services, or any part thereof, with or without notice. You agree that any termination of your access to the Website under any provision of these Terms may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your account and all related information and files in your account, and/or bar any further access to such files or the Services. Further, you agree that we shall not be liable to you or any third party for any termination of your access to the Website or your account.
 
6.6. We reserve the right, at any time and from time to time, temporarily or permanently, in whole or in part, to: (a) modify or discontinue the Services, including, but not limited to (i) restricting the time the Services are available, (ii) restricting the amount of use of the Services permitted, and (iii) restricting or terminating any User’s right to use the Services, with or without notice; (b) charge the Fees in connection with the use of the Services; (c) modify and/or waive any Fees charged in connection with the Services; and/or (d) offer opportunities to some or all Users of the Services. You agree that neither we nor any of our affiliates, shall be liable to you or to any third party for any modification, suspension or discontinuance of the Services, in whole or in part, or of any service, content or feature offered through the Website.
 
6.7. We may revoke your registration privileges and/or take any other appropriate measures to enforce these Terms if violations are brought to our attention. Further, we may, in our sole discretion, terminate your account or participation in any feature of the Services and the Website for any reason.
 
7. Taxation
 
7.1. Covercy shall withhold any tax amounts if so required by law.
 
7.2. The Registered Users are responsible for ascertaining their individual tax status and to pay any taxes associated with the Transaction, if applicable.
 
8. Fees
 
8.1. For its Services, Covercy will charge you Fees as detailed in the Fees List.
 
8.2. Without derogating from the generality of Section ‎8.1 above, you are reliable for all fees your bank charges you. Further, Covercy is not liable for any fees in respect of the Recipient.
 
8.3. Covercy will send out the appropriate amount requested in each Transfer Order, however, in some circumstances a number of intermediaries (such as correspondent banks) may be involved in an international transfer and these intermediaries or the beneficiary bank may deduct a charge. We will use our reasonable efforts to avoid these charges or to otherwise ensure that such charges are disclosed in the Fees, in accordance with applicable law, however, you acknowledge that these charges cannot always be calculated in advance, and that you agree to be responsible for such charges.
 
9. Copyright
 
9.1. The Website and the content contained therein including the Website design, drawings, diagrams, illustrations, photographs, pictures, text, graphics, etc. (the “Information”) are protected by the copyright laws of the State of Israel, international treaties, and copyright laws in other countries. The Information is the property of Covercy or third parties that allowed Covercy to publish the copyrighted Information on the Website. The User must not change, copy, publish, distribute, broadcast, present, photocopy, issue a license, produce derivative works, or sell any part of the information contained in the Website without the explicit written consent of Covercy provided in advance. The User acknowledges the existing copyrights in the Information and undertakes not to make any commercial use of the Information or change or alter the Information or any part thereof.
 
10. Links
 
10.1. The Website may include links to internet websites that are not operated by Covercy. These links are intended for the User’s convenience only and Covercy has no control over these internet websites and it is not responsible for the content contained on these websites. The inclusion of links to other websites does not attest to Covercy’s support of the content of these websites nor any other connection to these websites or their operators. Covercy is not responsible for the proper functioning of the links. Covercy is entitled at its own discretion to remove any link from the Website and/or add additional links.
 
11. Liability
 
11.1. The information contained on the Website and the Services are provided “as-is” and the User agrees and approves that Covercy, including its representatives, employees, directors, managers, shareholders, and/or agents will not be held liable for any damage (direct or indirect) caused to the User and/or any other third party in relation to the use made by the User (whether directly or indirectly) of the Services or the User’s reliance upon such Services.
 
11.2. While Covercy intends that all the information on the Website will be correct and accurate, there is a possibility that the information is incomplete or not updated and alternatively there is a possibility that technical or other errors occurred. Covercy will not be held responsible for omissions, errors, lack of updates, or imprecision of the information presented. Covercy hereby claims that the information contained in the Website is for general and informative purposes only and is not a recommendation and/or opinion and/or an offer to purchase any product or any other service of Covercy besides the Services, and therefore the User is aware of and agrees that any reliance on figures, declarations, opinions, advice, or any other information presented on the Website is done according to the User’s discretion and under his sole responsibility. There is a possibility that part of the information originates from third parties; it is hereby understood that, without derogating from the aforestated above, Covercy is not responsible for this kind of information and Covercy does not guarantee the correctness of this information. In the event of a discrepancy and/or contradiction between the information on the Website and the information existing in Covercy’s existing documents, including information conveyed by Covercy’s employees, whether in writing or orally, the information at Covercy’s offices, in its official documents, or information conveyed by Covercy’s authorized employees shall be deemed true.
 
11.3. The User is solely responsible for his use of the Website and the Services. Covercy does not bear any responsibility or liability in relation to any malfunction, error, or omission of the Website and/or the Website’s content or for any delay in the Services due to malfunctions. Covercy shall not be held responsible for any direct, indirect, consequential, or incidental damage due to access to the Website or its use or due to use of the Services or any hindrance from accessing or using the Website or the Services. Covercy is not responsible for any damage to the User’s computer equipment or any equipment of the User, including damage by computer viruses or software applications caused by visiting or using the Website and including damage caused by downloading information from the Website.
 
11.4. It is hereby clarified that Covercy and/or any other information providers on its behalf including its employees and/or representatives and/or agents and/or directors will not and is not responsible in any manner to conform the Website or the Services to the purposes and/or needs of the User.
 
11.5. Covercy does not undertake that the Website or the Services will be available at all times, nor that the Website or the Services’ operations and/or completeness will not be hindered and/or be carried out uninterruptedly and/or without malfunctions, defects, errors, or faults. Covercy shall not be held responsible for the abovementioned interferences as said and it shall not be held responsible for any direct or indirect loss, or direct or consequential or other damages caused to the User or any third party in relation to the interferences mentioned above or in relation to ceasing certain services on the Website for whatever reason.
 
11.6. Covercy shall not bear responsibility for the disclosure of details provided by the User to the Website in the event of an unauthorized breach to the Website’s computer systems.
 
11.7. The User is aware of the limitations of the internet regarding information security on the net and he exempts Covercy from any responsibility regarding this matter.
 
11.8. You are responsible for ensuring the transfer details you provide are accurate. Once a Transfer Order has been executed by Covercy it cannot be reversed and Covercy will not be liable in any way for any loss you suffer as a result of a Transaction being carried out in accordance with your instructions.
 
11.9. COVERCY SHALL NOT BE LIABLE IN CONTRACT, TORT (INCLUDING NEGLIGENCE OR BREACH OF STATUTORY DUTY) OR OTHERWISE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGE OR LOSS OF ANY KIND, INCLUDING PUNITIVE OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFIT, CONTRACT, GOODWILL, REPUTATION, OPPORTUNITY, REVENUE OR OTHER THIRD PARTY LOSS, WHETHER FORESEEABLE OR NOT FORESEEABLE. THE AGGREGATE LIABILITY OF COVERCY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS SHALL BE LIMITED TO THE TOTAL AMOUNT OF FEES RECEIVED FROM A REGISTERED USER FOR THE TRANSACTION FROM WHICH THE CLAIM ARISES. The parties acknowledge that the other party entered into these Terms in reliance of on the limitations of liability stated in this paragraph, and these limitations are an essential basis of the bargain between the parties.
 
11.10. Events Outside Of Our Control. If we are unable to perform our obligations under these Terms because of factors beyond our control, including a change of law, an event of Force Majeure, withdrawal of a currency or the imposition of sanctions over a country or beneficiary, we will notify you as soon as is reasonably practicable and will use reasonable endeavors to secure the return of any money paid by you in respect of which we have been unable to discharge our obligations under these Terms. We will not have any liability to you where we are unable to perform our obligations.
 
12. Indemnification
 
12.1. You agree to indemnify and hold Covercy and its shareholders, subsidiaries, affiliates, officers, agents, employees, co-branders or other partners, and licensors harmless from any claim or demand, including reasonable attorneys’ fees, due to or arising out of your use of the Website and the Services, your connection to the Website and the Services, any dealings between you and anyone else advertising or promoting via the Website, your violation of the Terms or any other rights whatsoever, including any intellectual property thereof.
 
13. User Conduct
 
13.1. You agree not to access or attempt to access the Website by any means other than the interface provided by Covercy or circumvent any access or use restrictions put into place by Covercy to prevent certain uses of the Website.
 
13.2. You agree to use the Website and Services in good faith and in accordance with these Terms and not to use, or to encourage others or permit others to use, the Website to: i. impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity; ii. access or use the Website in any manner that could damage, disable, overburden, or impair any Covercy server or the networks connected to any Covercy server; iii. intentionally or unintentionally interfere with or disrupt the Website or violate any laws related to the access to or use of the Website, violate any requirements, procedures, policies, or regulations of networks connected to the Website, or engage in any activity prohibited by these Terms; iv. disrupt or interfere with the security of, or otherwise cause harm to, the Website, accounts, passwords, servers, or networks connected to or accessible through the Website or any affiliated or linked sites; v. disrupt, interfere with, or inhibit any other user from using and enjoying the Website or other affiliated or linked sites, platforms, or content; vi. reproduce, sell, trade, resell or exploit for any commercial purpose, any, use of the Website, or access to the Website; vii. defraud, defame, or otherwise violate the legal rights (such as rights of privacy and publicity) of others; viii. engage in any other conduct which, in Covercy’s sole discretion, is considered inappropriate, unauthorized or objectionable; ix. use any automated methods or tools to crawl, robot, scrape, spider or otherwise monitor or extract data from any part of the Website without our express prior written permission (we may use robot exclusion headers within the Website and you agree to comply with any such headers); x. decipher, decompile, disassemble, reverse engineer or otherwise attempt to derive any of the source code or underlying ideas or algorithms of any part of the Website, except to the limited extent that applicable laws specifically prohibit such restrictions; xi. post or send any unauthorized or unsolicited advertising, promotional materials, marketing email or spam; xii. forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Services, deceptive or false source-identifying information; xiii. mirror or frame any part of the Website on any other website; xiv. use any meta-tags or other hidden text or metadata containing any Covercy trademark, URL or product name without our express prior written permission; xv. use any Covercy trademark, URL, product name or logo in any way that incorrectly suggests our affiliation with or endorsement of any person, entity, product or service; or use any other trademarks, service marks, trade dress, designs or logos that are confusingly similar to any Covercy trademark, product name or logo or to the look and feel of the Services; or xvi. assist or encourage any third party to do any of the above activities prohibited in this section or to otherwise violate any term of these Terms or Covercy policy.
 
13.3. In addition, you agree to comply will all applicable laws, regulations, and ordinances as a condition of use of the Services and/or the Website.
 
13.4. In order to permit us to protect the quality of our products and services, you hereby consent to our employees and representatives being able to access your account and records for any reason, in our sole discretion. We also reserve the right, but do not assume the responsibility, to monitor or review your conduct while using the Services and the Website. Your use of the Services and the Website is subject to all applicable local, state, national and international laws and regulations. Further, you acknowledge that you are responsible for obtaining or providing all access lines, telephone and computer equipment (including modem), or other devices, necessary to access the Website, and paying all charges related thereto.
 
13.5. You agree not to use the Services for any unlawful activity and Covercy reserves the right to investigate any suspicious activity or in response to any complaints or reported violations. When investigating any such activity, Covercy reserves the right to report suspected unlawful activity to any appropriate person or body and to provide them with any relevant information, including personal data.
 
13.6. In the unlikely event that you notice an error in either the transfer sent or received as a result of using the Services, then you should immediately notify us at support@covercy.com . If you become aware that you have received a transfer over and above what you were expecting, you must immediately notify us of this so that arrangements can be made for you to immediately return any overpayment.
 
14. General Terms Third Party Services
 
14.1. You acknowledge and agree that Covercy may engage third party partners and providers in order to deliver you the Services. By using our Services, you agree to be bound by any user agreements established by any third party partners and providers that Covercy engages with. This is in addition to the terms and conditions set out in these Terms. By accepting and agreeing to the partner’s terms and conditions you expressly acknowledge that Covercy acts as agent of the partner and that Covercy shall have no liability for the actions or omissions of the third party partner. Communications.
 
14.2. We are required to provide certain information to you in writing. By accepting these Terms, you agree that we can communicate with you electronically either by email or by posting notices on the Website.
 
14.3. Within one (1) Business Day of a Transfer Order, we will provide you with a “Confirmation Notice” by e-mail which shall include a reference enabling you to identify the Transaction and, if appropriate, information relating to the Recipient. The Confirmation Notice shall also summarize the terms of the Transaction (for example, without limitation, the Source Currency, the Target Currency, the amount of each currency, the foreign exchange rate and the amount of the transaction following the currency conversion, and the amount of any Fees).
 
14.4. The Confirmation Notice is provided to you for record keeping purposes only and does not form part of your transaction or Transfer Order. If there is an error on the Confirmation Notice, you must inform Covercy immediately. Failure to notify us of any errors on the Confirmation Notice will not entitle you to terminate your Transfer Order, and in the absence of any notification, we will presume that you agree with the Confirmation Notice. If you have not received the Confirmation Notice, you must notify us as soon as reasonably practicable and at the latest within 2 Business Days of placing the Transfer Order. Otherwise, our record of your Transfer Order shall be definitive . Notwithstanding, no changes or cancelations will be permitted after the Source Currency amount was actually converted into the Target Currency amount.
 
14.5. Covercy reserves the right to establish and change Fees, charges and foreign exchange rates and other terms of its Services, and to impose different terms on corporate and consumer clients, in its sole and absolute discretion.
 
14.6. For any questions regarding the Terms, the Services or the Website, please contact us as follows: support@covercy.com Entire Agreement.
 
14.7. These Terms and any document expressly referred to in it constitute the whole agreement between us and supersedes any previous discussions, correspondence, arrangements or understandings between us. Amendments.
 
14.8. Covercy reserves its right to amend these Terms at any time, in its absolute and exclusive discretion. You will be notified of any changes to these Terms prior to the changes coming into effect. Failure to confirm such amendment will prevent you from continuing using the Services. If you do not wish to be bound by such amendment you must stop using the Website(s) and Services. Should you wish to stop using the Website(s) and Services following any change to these Terms, you may withdraw all available funds and close your account in accordance with these Terms. Law and Jurisdiction.
 
14.9. The provision of the Services and any dispute or claim arising out of the provision of the Services is governed exclusively by the laws of the State of Israel. Any dispute or claim arising out of or in connection with the Services will be subject to the exclusive jurisdiction of the courts of Tel‑Aviv, Israel.